Terms & Conditions

Welcome to Greenwich Jewelry. By accessing or using our website, www.greenwichjewelry.com (the “Website”), you agree to the following Terms & Conditions. Please review them carefully. 

These Terms & Conditions govern your use of our Website. Individual jewelry purchases, custom orders, and related services may be subject to additional terms communicated directly to clients. 

1. Website Purpose 

The Greenwich Jewelry Website is designed to showcase our jewelry collections, custom creations, and personalized jewelry services. 

Our Website is for informational and inquiry purposes only. Jewelry cannot be purchased directly through the Website. 

All purchases, payments, and order arrangements are handled privately through direct communication with Greenwich Jewelry. 

2. Jewelry Descriptions and Availability 

We strive to present our jewelry as accurately as possible, including descriptions, photographs, materials, gemstones, and design details. 

However, jewelry is inherently unique, and slight variations in color, appearance, dimensions, and craftsmanship may occur. 

Photographs are intended to represent our designs but may not reflect exact proportions, scale, or color due to lighting, photography, and individual screen settings. 

All jewelry is subject to availability. Certain designs may be made to order, customized, or sourced specifically for individual clients. 

Greenwich Jewelry reserves the right to modify or discontinue designs and offerings without prior notice. 

3. Pricing 

Any prices displayed on our Website are provided for informational purposes and are subject to change without notice. 

Jewelry pricing may fluctuate based on precious metal markets, gemstone availability, materials, craftsmanship, and other factors. 

Final pricing, including applicable taxes, shipping, and any additional charges, will be confirmed directly with the client before a purchase is finalized. 

Website inquiries do not constitute a purchase agreement or guarantee a particular price or item’s availability. 

4. Purchases and Payments 

Greenwich Jewelry does not process purchases or payments through the Website. 

All transactions are arranged directly with clients and may be completed through Zelle, Venmo, check, credit card, or other mutually agreed-upon payment methods. 

Payment terms, deposits, order confirmations, and delivery arrangements will be communicated directly to the client. 

A purchase or custom order is not considered accepted until confirmed by Greenwich Jewelry. 

5. Custom Jewelry and Special Orders 

Greenwich Jewelry offers personalized jewelry services, including custom designs, special orders, and individually sourced creations. 

Custom jewelry may involve design consultations, client approvals, deposits, and production timelines. 

Because custom and made-to-order jewelry is created specifically for an individual client, cancellation, modification, and return policies may differ from those applicable to other purchases. 

Any applicable terms, including deposits, design approvals, production timelines, cancellations, and returns, will be communicated before an order is finalized. 

Once production begins, changes or cancellations may not be possible. 

6. Gemstones and Precious Materials 

Natural gemstones, laboratory-grown gemstones, diamonds, and precious metals may exhibit variations in color, characteristics, appearance, and finish. 

Certain gemstones may have been treated or enhanced, and laboratory-grown gemstones may have different characteristics from their natural counterparts. 

Greenwich Jewelry strives to provide accurate descriptions of materials and gemstone characteristics. Specific details and disclosures relating to individual jewelry items will be provided as applicable. 

7. Intention Lockets and Signature Designs 

Greenwich Jewelry Intention Lockets and other signature creations are designed to carry personal meaning and significance. 

Any inspirational, symbolic, or intention-related descriptions associated with our jewelry are expressions of personal meaning and are not guarantees of particular outcomes or results. 

Unless otherwise expressly stated, Intention Lockets are not waterproof. Clients should take appropriate care to protect the jewelry and any contents placed inside. 

8. Shipping and Delivery 

Shipping and delivery arrangements are coordinated directly with clients. 

Delivery timelines are estimates and may vary based on production schedules, shipping carriers, weather, and other circumstances beyond our reasonable control. 

Applicable shipping charges, insurance arrangements, and delivery requirements will be communicated before an order is finalized. 

Responsibility for loss or damage during shipment will be determined by the terms agreed upon for the individual transaction and applicable law. 

9. Returns, Exchanges, and Cancellations 

Return, exchange, and cancellation eligibility may vary depending on the nature of the jewelry purchased, including whether an item is in stock, custom-made, personalized, or specially sourced. 

Applicable policies will be communicated directly to the client before the purchase is finalized. 

Nothing in these Terms & Conditions limits any rights or remedies that cannot legally be waived. 

10. Intellectual Property 

All content on the Greenwich Jewelry Website, including photographs, text, graphics, logos, branding, and original jewelry designs, is owned by Greenwich Jewelry or used with permission and is protected by applicable intellectual property laws. 

No Website content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission, except as permitted by law. 

Use of our Website does not grant any ownership rights or licenses to our intellectual property. 

11. Website Use 

You agree to use our Website only for lawful purposes and in a manner that does not interfere with its operation or the experience of other visitors. 

Unauthorized attempts to access, disrupt, damage, or misuse the Website are prohibited. 

We reserve the right to restrict access to the Website when reasonably necessary to protect our business, visitors, or systems. 

12. Third-Party Links 

Our Website may contain links to third-party websites, including social media platforms. 

These links are provided for convenience. Greenwich Jewelry does not control or assume responsibility for the content, policies, or practices of third-party websites. 

13. Disclaimer of Warranties 

We make reasonable efforts to maintain accurate and current information on our Website. 

However, the Website and its content are provided on an “as available” basis, without warranties regarding uninterrupted access, error-free operation, or the completeness and accuracy of all Website information, to the extent permitted by law. 

This disclaimer does not affect any express warranties or legal rights applicable to individual jewelry purchases. 

14. Limitation of Liability 

To the extent permitted by applicable law, Greenwich Jewelry will not be liable for indirect, incidental, special, or consequential damages arising solely from the use of, or inability to use, the Website. 

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited. 

15. Privacy 

Your use of our Website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information. 

Please review our Privacy Policy for additional information. 

16. Changes to These Terms 

Greenwich Jewelry may update these Terms & Conditions periodically to reflect changes in our Website, business practices, or applicable laws. 

Updated terms will be posted on this page with a revised effective date. Changes will apply prospectively unless otherwise permitted by law. 

17. Governing Law 

These Terms & Conditions are governed by the laws of the State of Connecticut, without regard to conflict-of-law principles, except where applicable law requires otherwise. 

18. Contact Us 

For questions regarding these Terms & Conditions, please contact: 

Greenwich Jewelry 

Email: hello@greenwichjewelry.com 

Website: www.greenwichjewelry.com 

Thank you for visiting Greenwich Jewelry. We look forward to helping you discover or create jewelry worthy of your story.